However you do need to have a few who really love you. ![]() It doesn’t take 100000 users to find your AHA moment. So how do you find the AHA moment when you don’t have a data rocket scientist at your disposal or enough data to feed his genius with. Unfortunately that’s a luxury that some of us don’t have. I would recommend hire a rockstar data scientist, give him access to all your logs and ask him to run correlation analysis on each of your features to determine which website events will most highly predict an activated user or a super user. If you’re a successful company with millions of daily users of tens of thousands of customers then you can tap into your hard data to find what your AHA moment is. I’ve always found that companies with large amounts of visitors and data have an easier time of finding that moment than companies who have very little to work with. Over the years I’ve had countless discussions with other co-founders and growth hackers about finding the AHA moment. How we were able to discover our AHA moment even though we didn’t have many visitors and little hard data or metrics to rely on. In this article I’ll try to address how we did this for our team collaboration tool Twoodo. But as a data obsessed growth hacker I’ve seen too often how our assumptions and gut feeling turned out to be wrong. Sure you could rely on your assumptions and run with your gut feeling. This can include introducing the startup to potential partners, investors, customers, or other stakeholders who can provide valuable insights and support.Īt GrowthMentor we make it easy for SaaS startups to gain valuable insights and guidance as they look for ways to get their users to Aha moments quicker in the funnel.The only problem is, it’s often really difficult to know what your AHA moment actually is. Connecting the startup with resources and experts: A mentor can help your SaaS startup connect with resources and experts who can provide additional support and guidance as the startup searches for its Aha moment.Sharing experiences and insights: A mentor who has experience in the SaaS industry can share their experiences and insights and provide guidance and advice based on their own successes and challenges isolating “Aha moments.”.This can involve providing advice, answering questions, and offering suggestions to help the startup identify and understand the value and benefits of its service. Providing guidance and support: A mentor can provide guidance and support to a SaaS startup as it goes through the process of finding its Aha moment.Get help finding your Aha moment with a mentorĪ mentor can help a SaaS startup find its Aha moment in a number of ways: This can help the startup to improve its customer retention and satisfaction, and to grow its customer base.īy knowing where and when the Aha moment occurs, the startup can identify the key moments and factors that lead to a positive and valuable experience for its customers and can use this information to grow. In addition, knowing where and when the Aha moment occurs can help the startup to better understand the needs and motivations of its customers, and to tailor its service and messaging to better meet those needs. By knowing when and where the Aha moment occurs, the startup can identify the key moments and factors that lead to a positive and valuable experience for its customers. It is important for SaaS startups to uncover where and when the Aha moment happens with their customers because this information can help the startup to understand and improve its customer experience. It can be a powerful and exciting moment for a SaaS company, as it can indicate that the customer is satisfied and engaged with the service, and is likely to continue using it in the future. ![]() The Aha moment in SaaS is often associated with the process of onboarding and customer engagement, as it is important for SaaS companies to provide a positive and valuable experience for their customers in order to retain them and encourage them to continue using the service. ![]() This can be a moment of understanding when the customer realizes how the service can solve a problem or meet a need, or a moment of discovery when the customer realizes a new or previously unknown benefit of the service. In the context of software-as-a-service (SaaS), the Aha moment refers to the moment when a customer realizes the value and benefits of the service, and decides to continue using it. What is an “Aha moment” in the context of SaaS?
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